Personal identification information
We may elect to gather personal information from our Users using a variety of channels, which includes, but is not limited to, when a User visits any pages on www.imperadetailing.com.au, completes and/or submits an online form, responds to a survey, as well as other services, activities, resources and/or features that we publish on our website. These activities may involve requesting information from a User including name, phone number, mailing address or email address. We collect selected personal User information via our website, only when a User voluntarily provides such information and identification to us. A User always reserves the right to refuse identification requests, except when engaging in website-related activities like submitting an online enquiry form.
A User is able to visit www.imperadetailing.com.au anonymously.
Non-personal identification information
We may elect to collect various non-personal identification information from a User who visits our website. This information is categorised as the User’s internet browser type, Internet Service Providers details, type of device being used, operating system, and other associated information.
Internet browser cookies
Most popular internet browsers alert users (usually via a pop-up) when cookies are being sent, including the option to refuse the cookies. Refusing a cookie request may result in some functions of our website not working as intended.
How collected information is used
Impera Detailing may collect, retain and use the personal information of a User for the following purposes:
• To enhance a user’s website experience, noting that often we need to collect User information to display website content as intended.
• To provide efficient enquiry responses and to improve our customer service.
• To personalise the online experience of a User.
• To improve our services and/or products based on how a User navigates our website.
• To run promotion, contests or surveys, or enhance website features.
• To send emails based on known User interests, promotions, updates on our services and other communications.
Security of User information
We implement data collection, storage and security practices to protect Users against potential or real unauthorized access, destruction or disclosure of both personal and sensitive data. This includes username, password and transactional information submitted via our website.
Disclosing and sharing personal information
We will not trade, rent or sell any User information (personal and sensitive) that we gather via our website and or invoices to any other party.
We may from time to time to discuss and/or share generic aggregated information relating to demographics, which is not associated with any personal identification information. This non-personal information gathered from our website Users and/or visitors, is only shared with our trusted business partners and/or third party consultants for the purposes marketing and business improvement.
Any information that is shared with our third parties and business consultants is subject to strict business in confidence agreements and is not shared beyond these parties.
If a User chooses to opt-in to any of our email lists, they will receive targeted marketing emails from which include promotions, company news, and/or general updates. If any User no longer wishes to receive emails from our emailing list, they can unsubscribe at any time using the unsubscribe instructions located at the bottom our marketing emails or can email us directly.
Your acceptance of privacy terms